RacquetDesk, LLC (formerly 10sPortal, LLC) takes your privacy seriously.

Privacy Policy
RacquetDesk, LLC is committed to protecting the privacy of RacquetDesk, LLC users. Following is the RacquetDesk, LLC privacy statement that outlines our policies governing the collection of user information. For questions, please contact RacquetDesk, LLC at support@racquetdesk.com.

RacquetDesk, LLC requires users to register for the service and provide personal information including but not limited to the user's name, zip code and email address. RacquetDesk, LLC uses this information to deliver location services to the individual. RacquetDesk, LLC may use this information to contact registered users to notify them of product updates and other service related information.

RacquetDesk, LLC may also contact users to request feedback on products and services. RacquetDesk, LLC employs companies and people to perform tasks on its behalf. As such, RacquetDesk, LLC will need to share personal information with these entities or persons to establish and deliver service to the individual. RacquetDesk, LLC's agents do not receive any right to use personal information beyond what is necessary to perform these tasks.

RacquetDesk, LLC will not disclose registration information to third parties, including, but not limited to, companies affiliated with RacquetDesk, LLC, without your consent or as otherwise stated in this privacy policy. If at some point RacquetDesk, LLC sells all or a portion of its assets, customer information is one of those assets that would be acquired by a third party. At that point, this third party would have the right to continue using the personal information as set forth in this policy.

RacquetDesk, LLC may release or exchange personal information if required to do so to comply with applicable law or to enforce its rights or agreements or prevent fraud or reduce credit risk. In addition, RacquetDesk, LLC may contact you to inform you of updates or new features. If you wish to be removed from such secondary mailings you may do so by emailing support@racquetdesk.com.

RacquetDesk, LLC may automatically collect and analyze information regarding the use of RacquetDesk, LLC's services and RacquetDesk, LLC site activity. Information collected may include but is not limited to web site traffic volume, frequency of visits, type and time of transactions, type of browser and operating system, etc. This information is logged to help diagnose technical problems, administer the site, and improve the quality and types of service delivered.

RacquetDesk, LLC may also collect, track and analyze information that does not personally identify a user in aggregate form. This aggregate data will be used at RacquetDesk, LLC's discretion and may be shared with third parties, but with no personally identifiable information attached. If a user elects to use RacquetDesk, LLC's invite tools for reaching a person via the RacquetDesk, LLC site, we will generate an automatic email that is sent the specified address. These emails are not used for any other purpose.

If a user's personally identifiable information changes (such as zip code or email), or if a user no longer desires our service, we provide a way to update users' information. This can usually be done via the "My Account" page. Account de-activations or deletions can be done by emailing our customer support at support@racquetdesk.com.


RacquetDesk, LLC uses cookies to assist in delivering the service and to provide a personalized user experience. Cookies are files sent to your browser from a web server and stored on your computer's hard drive. Cookies are required for the proper function RacquetDesk, LLC products and services.

The Remember Me function permits RacquetDesk, LLC to create a cookie that automatically remembers your username at login on the www.RacquetDesk.com, www.RacquetDesk.net, www.10sPortal.com or www.10sPortal.net sites. By clicking on "Remember Me", we save you the trouble of having to enter your username every time you access RacquetDesk, LLC sites and services.

To use the Remember Me function, your browser must accept cookies. If you reject all cookies, you will not be able to access RacquetDesk, LLC service.


RacquetDesk, LLC has implemented processes designed to protect user information and maintain security. Each user is assigned a unique username and password which is required to access RacquetDesk, LLC products and services. It is the user's responsibility to protect the security of their login information.

RacquetDesk, LLC's servers are located in secure server environments. Firewalls and other security technologies are employed to prevent interference or access from outside intruders. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.


RacquetDesk, LLC's sites may contain links to third party web sites not associated with RacquetDesk, LLC. RacquetDesk, LLC is not responsible for the privacy practices or content of such sites. Users will need to review the policy statements of these sites to understand their privacy policies.


RacquetDesk, LLC reserves the right to make changes to this privacy statement. Any material changes to this statement will be prominently posted online.

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